# Bug Reports

**URL:** https://community.perplexity.ai/c/bug-reports/10.md?page=1

[Latest](https://community.perplexity.ai/latest.md) · [Categories](https://community.perplexity.ai/categories.md) · [Tags](https://community.perplexity.ai/tags.md)

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## [Multi-query in perplexity Search API not working. Only 1st keyword results are shown](https://community.perplexity.ai/t/multi-query-in-perplexity-search-api-not-working-only-1st-keyword-results-are-shown/2479)

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**Author:** [@animia](https://community.perplexity.ai/u/animia)\
**Replies:** 2\
**Last updated:** [July 2, 2026, 7:37pm UTC](https://community.perplexity.ai/t/multi-query-in-perplexity-search-api-not-working-only-1st-keyword-results-are-shown/2479 "2026-07-02T19:37:07Z")

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:bug: Describe the Bug If you call multi-query in the /search api with two or more completely unrelated keywords, only the search results for the first keyword are displayed. :white\_check\_mark: Expected Behavior Search …

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## [Can't use high reasoning effort with anthropic/claude-opus-4-5](https://community.perplexity.ai/t/cant-use-high-reasoning-effort-with-anthropic-claude-opus-4-5/3866)

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**Author:** [@sszymczy](https://community.perplexity.ai/u/sszymczy)\
**Replies:** 1\
**Last updated:** [June 23, 2026, 9:43pm UTC](https://community.perplexity.ai/t/cant-use-high-reasoning-effort-with-anthropic-claude-opus-4-5/3866 "2026-06-23T21:43:07Z")

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:bug: Describe the Bug When calling “anthropic/claude-opus-4-5" model via agentic research API with “high” reasoning effort the API returns 400 “invalid request” error. It works without issues with reasoning effort set t…

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## [In Firefox, backspace keypress in Perplexity.ai input box occasionally deletes two characters instead of one.](https://community.perplexity.ai/t/in-firefox-backspace-keypress-in-perplexity-ai-input-box-occasionally-deletes-two-characters-instead-of-one/5399)

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**Author:** [@jm10024](https://community.perplexity.ai/u/jm10024)\
**Replies:** 2\
**Last updated:** [June 21, 2026, 7:05pm UTC](https://community.perplexity.ai/t/in-firefox-backspace-keypress-in-perplexity-ai-input-box-occasionally-deletes-two-characters-instead-of-one/5399 "2026-06-21T19:05:55Z")

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Bug Report (copy-paste ready) Title: In Firefox, backspace keypress in Perplexity.ai input box occasionally deletes two characters instead of one. Platform: Firefox on Windows 11 (does not reproduce in Chrome on same m…

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## [sonar-deep-research (async) returns empty citations/search\_results despite num\_search\_queries=10 — full content, no source attribution (2026-06-13)](https://community.perplexity.ai/t/sonar-deep-research-async-returns-empty-citations-search-results-despite-num-search-queries-10-full-content-no-source-attribution-2026-06-13/5401)

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**Author:** [@Yeygermeister](https://community.perplexity.ai/u/Yeygermeister)\
**Replies:** 1\
**Last updated:** [June 19, 2026, 4:41am UTC](https://community.perplexity.ai/t/sonar-deep-research-async-returns-empty-citations-search-results-despite-num-search-queries-10-full-content-no-source-attribution-2026-06-13/5401 "2026-06-19T04:41:31Z")

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Bug type: Missing, invalid, or stale citations/search results Affected API area: Sonar API (sonar-deep-research, async) Summary On the async deep-research endpoint (POST /async/chat/completions), sonar-deep-research r…

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## [Agent API \`/v1/responses\` consistently times out with zero bytes while \`/v1/models\` and \`/chat/completions\` are healthy](https://community.perplexity.ai/t/agent-api-v1-responses-consistently-times-out-with-zero-bytes-while-v1-models-and-chat-completions-are-healthy/5394)

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**Author:** [@Adam\_Klingbaum](https://community.perplexity.ai/u/Adam_Klingbaum)\
**Replies:** 1\
**Last updated:** [June 19, 2026, 4:16am UTC](https://community.perplexity.ai/t/agent-api-v1-responses-consistently-times-out-with-zero-bytes-while-v1-models-and-chat-completions-are-healthy/5394 "2026-06-19T04:16:40Z")

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Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th…

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## [Clipboard screenshot paste shows upgrade prompt](https://community.perplexity.ai/t/clipboard-screenshot-paste-shows-upgrade-prompt/5261)

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**Author:** [@wolfie](https://community.perplexity.ai/u/wolfie)\
**Replies:** 1\
**Last updated:** [June 17, 2026, 4:59am UTC](https://community.perplexity.ai/t/clipboard-screenshot-paste-shows-upgrade-prompt/5261 "2026-06-17T04:59:51Z")

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I’m a Pro subscriber. When I copy a screenshot to my clipboard and paste it into Perplexity, it shows an upgrade prompt instead of accepting the image. This is not a file upload issue. I am pasting a screenshot directly…

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## [Custom MCP connector fails with 'did not return a client\_secret' for RFC 7591-compliant public-client registrations](https://community.perplexity.ai/t/custom-mcp-connector-fails-with-did-not-return-a-client-secret-for-rfc-7591-compliant-public-client-registrations/5172)

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**Author:** [@Kevin\_Farrell](https://community.perplexity.ai/u/Kevin_Farrell)\
**Replies:** 5\
**Last updated:** [June 12, 2026, 4:33pm UTC](https://community.perplexity.ai/t/custom-mcp-connector-fails-with-did-not-return-a-client-secret-for-rfc-7591-compliant-public-client-registrations/5172 "2026-06-12T16:33:09Z")

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Bug: Adding a custom MCP connector that registers as a public OAuth client (per RFC 7591 / OAuth 2.1) fails with the error \[API\_CLIENTS\_ERROR\] Dynamic client registration did not return a client\_secret. Repro: Perplex…

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## [CRITICAL: Computer Agent Thread Permanent Lockout (Private Access Mismatch / App Reset)](https://community.perplexity.ai/t/critical-computer-agent-thread-permanent-lockout-private-access-mismatch-app-reset/5268)

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**Author:** [@dylan](https://community.perplexity.ai/u/dylan)\
**Replies:** 0\
**Last updated:** [June 5, 2026, 7:44pm UTC](https://community.perplexity.ai/t/critical-computer-agent-thread-permanent-lockout-private-access-mismatch-app-reset/5268 "2026-06-05T19:44:23Z")

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ACCOUNT PROFILE: Active API Credit/Token Purchaser & Pro Tier Subscriber SYSTEM ERROR CLASS: Backend Account Session Desync / Deployed Asset Data Deletion SUMMARY OF INCIDENT: An application compiled via the “Computer…

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## [Google Contacts connector blocked by Google OAuth - "This app is blocked" error](https://community.perplexity.ai/t/google-contacts-connector-blocked-by-google-oauth-this-app-is-blocked-error/5225)

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**Author:** [@someshpan](https://community.perplexity.ai/u/someshpan)\
**Replies:** 1\
**Last updated:** [May 29, 2026, 6:48pm UTC](https://community.perplexity.ai/t/google-contacts-connector-blocked-by-google-oauth-this-app-is-blocked-error/5225 "2026-05-29T18:48:23Z")

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Bug Description When attempting to connect Google Contacts via the Perplexity connector (using Pipedream OAuth), Google displays the following error: “This app is blocked — This app tried to access sensitive info in yo…

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## [Regarding the "Spaces" module in the macOS Perplexity app: data fails to synchronize across different devices, and the creation of a new Space consistently times out.](https://community.perplexity.ai/t/regarding-the-spaces-module-in-the-macos-perplexity-app-data-fails-to-synchronize-across-different-devices-and-the-creation-of-a-new-space-consistently-times-out/5072)

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**Author:** [@ppsl0\_veneno](https://community.perplexity.ai/u/ppsl0_veneno)\
**Replies:** 2\
**Last updated:** [May 28, 2026, 9:39am UTC](https://community.perplexity.ai/t/regarding-the-spaces-module-in-the-macos-perplexity-app-data-fails-to-synchronize-across-different-devices-and-the-creation-of-a-new-space-consistently-times-out/5072 "2026-05-28T09:39:42Z")

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Dear Perplexity Engineering Team, the affected app version is 2.260423.0 (668). We are consistently encountering timeouts when attempting to create new topics within the “Spaces” feature. We have already tried restarting…

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## [Skills (formerly Shortcuts) autocomplete broken in Comet Sidecar after Shortcuts → Skills migration](https://community.perplexity.ai/t/skills-formerly-shortcuts-autocomplete-broken-in-comet-sidecar-after-shortcuts-skills-migration/5208)

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**Author:** [@alexuander30535](https://community.perplexity.ai/u/alexuander30535)\
**Replies:** 0\
**Last updated:** [May 22, 2026, 9:30pm UTC](https://community.perplexity.ai/t/skills-formerly-shortcuts-autocomplete-broken-in-comet-sidecar-after-shortcuts-skills-migration/5208 "2026-05-22T21:30:54Z")

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Description: After Perplexity migrated “Shortcuts” to “Skills”, the / autocomplete in the Comet browser sidecar no longer works as expected. Steps to reproduce: Open any YouTube video in Comet browser Open the Comet …

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## [Image analysis stuck on "Analyzing the image" with Best/Sonar models — no output returned](https://community.perplexity.ai/t/image-analysis-stuck-on-analyzing-the-image-with-best-sonar-models-no-output-returned/5175)

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**Author:** [@Gustavo\_Henrique](https://community.perplexity.ai/u/Gustavo_Henrique)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 12:02am UTC](https://community.perplexity.ai/t/image-analysis-stuck-on-analyzing-the-image-with-best-sonar-models-no-output-returned/5175 "2026-05-19T00:02:57Z")

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Bug Description When uploading an image and selecting “Best” or “Sonar” model, the response gets stuck on the status message “Analisando a imagem para identificar o que está visível” (“Analyzing the image to identify wh…

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## [Sonar-deep-research⁠ requests randomly stopping mid-run](https://community.perplexity.ai/t/sonar-deep-research-requests-randomly-stopping-mid-run/4266)

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**Author:** [@Eric-Geek](https://community.perplexity.ai/u/Eric-Geek)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 10:21am UTC](https://community.perplexity.ai/t/sonar-deep-research-requests-randomly-stopping-mid-run/4266 "2026-05-18T10:21:36Z")

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Has anyone seen ‎⁠sonar-deep-research⁠ requests randomly stopping mid-run? For example, incomplete responses, early termination, or errors during long deep-research calls. I’m trying to understand if this is an issue wit…

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## [Remote MCP Connector: ~2 min hang then STREAM\_FAILED\_PLACEHOLDER\_ERROR + CORS failure on restricted-feature-loader chunk (Pro web, JP region, 2026-05-08)](https://community.perplexity.ai/t/remote-mcp-connector-2-min-hang-then-stream-failed-placeholder-error-cors-failure-on-restricted-feature-loader-chunk-pro-web-jp-region-2026-05-08/5106)

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**Author:** [@Juliusz\_Fedyk](https://community.perplexity.ai/u/Juliusz_Fedyk)\
**Replies:** 1\
**Last updated:** [May 10, 2026, 6:37pm UTC](https://community.perplexity.ai/t/remote-mcp-connector-2-min-hang-then-stream-failed-placeholder-error-cors-failure-on-restricted-feature-loader-chunk-pro-web-jp-region-2026-05-08/5106 "2026-05-10T18:37:56Z")

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Platform: Perplexity Pro, Desktop Web (Chrome), JP region Date/Time: 2026-05-08 ~14:15 JST Connector: mcp.workjournal.pro (remote MCP, OAuth-authenticated) What Happened Prompting “try listing my journals from workjou…

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## [sonar-pro and sonar-reasoning-pro returning empty search\_results across all queries (2026-05-01)](https://community.perplexity.ai/t/sonar-pro-and-sonar-reasoning-pro-returning-empty-search-results-across-all-queries-2026-05-01/5074)

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**Author:** [@Steve\_Linn](https://community.perplexity.ai/u/Steve_Linn)\
**Replies:** 0\
**Last updated:** [May 5, 2026, 9:54pm UTC](https://community.perplexity.ai/t/sonar-pro-and-sonar-reasoning-pro-returning-empty-search-results-across-all-queries-2026-05-01/5074 "2026-05-05T21:54:17Z")

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Reporter: slinn201@gmail.com Date filed: 2026-05-01 (Friday) Affected models: sonar-pro, sonar-reasoning-pro Severity: Service-impacting — automated job-discovery pipeline returning 0 results for all categories all da…

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## [GET /v1/async/sonar/{api\_request} returns the list of all requests instead of single request data](https://community.perplexity.ai/t/get-v1-async-sonar-api-request-returns-the-list-of-all-requests-instead-of-single-request-data/4506)

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**Author:** [@nikst](https://community.perplexity.ai/u/nikst)\
**Replies:** 4\
**Last updated:** [April 24, 2026, 4:26pm UTC](https://community.perplexity.ai/t/get-v1-async-sonar-api-request-returns-the-list-of-all-requests-instead-of-single-request-data/4506 "2026-04-24T16:26:31Z")

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:bug: Describe the Bug API calls to GET /v1/async/sonar/{api\_request} return the same response as calls to GET /v1/async/sonar :white\_check\_mark: Expected Behavior I expect the endpoint GET /v1/async/sonar/{api\_request}…

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## [Unable to retrieve the result of an async deep research](https://community.perplexity.ai/t/unable-to-retrieve-the-result-of-an-async-deep-research/4530)

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**Author:** [@blinard](https://community.perplexity.ai/u/blinard)\
**Replies:** 4\
**Last updated:** [April 8, 2026, 5:57am UTC](https://community.perplexity.ai/t/unable-to-retrieve-the-result-of-an-async-deep-research/4530 "2026-04-08T05:57:18Z")

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:bug: Describe the Bug I’m starting a deep research with the API in curl on the POST route /v1/async/sonar. I’m successfully retrieving the ID, but the GET route /v1/async/sonar/{api\_request} (where api\_request is repla…

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## [History dates changing after bulk category change in Library/Spaces](https://community.perplexity.ai/t/history-dates-changing-after-bulk-category-change-in-library-spaces/3807)

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**Author:** [@Christopher\_Smerald](https://community.perplexity.ai/u/Christopher_Smerald)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 10:55pm UTC](https://community.perplexity.ai/t/history-dates-changing-after-bulk-category-change-in-library-spaces/3807 "2026-04-07T22:55:26Z")

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:bug: Describe the Bug I just categorized about a years worth of searches and the old (actual) search date was overwritten with todays date. :white\_check\_mark: Expected Behavior I would have expected searches that were …

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## [Unexpected API key usage](https://community.perplexity.ai/t/unexpected-api-key-usage/594)

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**Author:** [@SomethingRandom](https://community.perplexity.ai/u/SomethingRandom)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:41pm UTC](https://community.perplexity.ai/t/unexpected-api-key-usage/594 "2026-04-07T14:41:53Z")

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:bug: Describe the Bug Starting June 18th, there were API charges of $27 per day. Before that, API keys were not used. :white\_check\_mark: Expected Behavior Not to be charged for API calls that were not issued. …

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## [Date filtering not working for academic search mode - Sonar API](https://community.perplexity.ai/t/date-filtering-not-working-for-academic-search-mode-sonar-api/539)

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**Author:** [@pemias](https://community.perplexity.ai/u/pemias)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:41pm UTC](https://community.perplexity.ai/t/date-filtering-not-working-for-academic-search-mode-sonar-api/539 "2026-04-07T14:41:50Z")

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:bug: Describe the Bug When the search\_after\_date\_filter parameter is used together with the academic search mode parameter in a sonar api call, it just gets ignored. When the “web” search mode is used, the date filterin…

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## [500 Internal Server Error](https://community.perplexity.ai/t/500-internal-server-error/2812)

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**Author:** [@Lars](https://community.perplexity.ai/u/Lars)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:41pm UTC](https://community.perplexity.ai/t/500-internal-server-error/2812 "2026-04-07T14:41:48Z")

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:bug: Describe the Bug I’ve been working with perplexity for over a year now and never got any errors, today I suddently keep getting 500 errors with the API. :white\_check\_mark: Expected Behavior Return a normal JSON re…

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## [For some reason getting "400" bad request](https://community.perplexity.ai/t/for-some-reason-getting-400-bad-request/1175)

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**Author:** [@Piotr\_Krol](https://community.perplexity.ai/u/Piotr_Krol)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:41pm UTC](https://community.perplexity.ai/t/for-some-reason-getting-400-bad-request/1175 "2026-04-07T14:41:43Z")

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Hi folks, Might be stupid and silly question.. but that’s my first time playing with API.. I am trying to connect to API and I am getting.. “URL Called: https://api.perplexity.ai/chat/completions Full Response: …

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## [PerplexityPro response vs SonarPro response](https://community.perplexity.ai/t/perplexitypro-response-vs-sonarpro-response/1496)

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**Author:** [@Aishwarya\_Sharma](https://community.perplexity.ai/u/Aishwarya_Sharma)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:41pm UTC](https://community.perplexity.ai/t/perplexitypro-response-vs-sonarpro-response/1496 "2026-04-07T14:41:38Z")

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:bug: Describe the Bug The responses I am getting from Sonar Pro are extremely low quality and very different from PerplexityPro for the exact same question. :white\_check\_mark: Expected Behavior Similar to same answers …

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## [Sonar Pro API misses explicit owner on About page, while browser/Space finds it](https://community.perplexity.ai/t/sonar-pro-api-misses-explicit-owner-on-about-page-while-browser-space-finds-it/4192)

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**Author:** [@mike\_new](https://community.perplexity.ai/u/mike_new)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:40pm UTC](https://community.perplexity.ai/t/sonar-pro-api-misses-explicit-owner-on-about-page-while-browser-space-finds-it/4192 "2026-04-07T14:40:37Z")

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109 Draft post Title: Sonar Pro API misses explicit owner on About page, while browser/Space finds it Hi all, I’m testing Perplexity for business contact sourcing via API and I’ve hit a consistency issue that looks bi…

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## [Gemini Output in Agent API Response](https://community.perplexity.ai/t/gemini-output-in-agent-api-response/4374)

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**Author:** [@ysimonhan](https://community.perplexity.ai/u/ysimonhan)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:40pm UTC](https://community.perplexity.ai/t/gemini-output-in-agent-api-response/4374 "2026-04-07T14:40:29Z")

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Dear Perplexity Team, I noticed a very weird behavior in responses from the Perplexity Agent API for the presets deep-research and advanced-deep-research: While Opus 4.6 and GPT 5.4 parsed the expected final output in …

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## [Billing auto recharge form errors](https://community.perplexity.ai/t/billing-auto-recharge-form-errors/4584)

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**Author:** [@Matt\_McFedries](https://community.perplexity.ai/u/Matt_McFedries)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 2:40pm UTC](https://community.perplexity.ai/t/billing-auto-recharge-form-errors/4584 "2026-04-07T14:40:24Z")

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:bug: Describe the Bug When I update the auto recharge, it requires a minimum of $50 now. Used to accept $5. Now when I switch auto to off, then click Save, it cannot save, always shows and error and the form setting is…

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## [API/Billing Major Problem!](https://community.perplexity.ai/t/api-billing-major-problem/3915)

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**Author:** [@jc\_watcher](https://community.perplexity.ai/u/jc_watcher)\
**Replies:** 1\
**Last updated:** [March 31, 2026, 11:34pm UTC](https://community.perplexity.ai/t/api-billing-major-problem/3915 "2026-03-31T23:34:58Z")

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I need immediate support with API and billing issues. I have been trying contacting the team for 3 days via support@perplexity.ai and api@perplexity.ai with no success, only bots responding. Please help!

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## [\`sonar-deep-research\` intermittently fails to activate web search via the API](https://community.perplexity.ai/t/sonar-deep-research-intermittently-fails-to-activate-web-search-via-the-api/4264)

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**Author:** [@rshepherd](https://community.perplexity.ai/u/rshepherd)\
**Replies:** 1\
**Last updated:** [March 26, 2026, 2:26pm UTC](https://community.perplexity.ai/t/sonar-deep-research-intermittently-fails-to-activate-web-search-via-the-api/4264 "2026-03-26T14:26:47Z")

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\### Summary Starting March 7, 2026, the \`sonar-deep-research\` model intermittently fails to perform web search, instead responding with “knowledge cutoff” and “Real-time web search is not available” messages. This affec…

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## [Bug Report: Incorrect Citation Mapping in Pro Search API Responses](https://community.perplexity.ai/t/bug-report-incorrect-citation-mapping-in-pro-search-api-responses/3112)

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**Author:** [@Tim\_A](https://community.perplexity.ai/u/Tim_A)\
**Replies:** 1\
**Last updated:** [March 24, 2026, 12:58pm UTC](https://community.perplexity.ai/t/bug-report-incorrect-citation-mapping-in-pro-search-api-responses/3112 "2026-03-24T12:58:52Z")

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We are testing Pro search in API calls to create daily email briefs. It is returning better results overall however the in-line citations (\[1\]) seem to be one-off from the actual citations in the search results URLs. Fu…

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## [Documentation has sneaky Unicoide](https://community.perplexity.ai/t/documentation-has-sneaky-unicoide/4089)

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**Author:** [@Andrew\_Z](https://community.perplexity.ai/u/Andrew_Z)\
**Replies:** 0\
**Last updated:** [March 9, 2026, 4:44am UTC](https://community.perplexity.ai/t/documentation-has-sneaky-unicoide/4089 "2026-03-09T04:44:38Z")

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:bug: Describe the Bug The documentation about the Perplexity Crawler writes the agent name two different ways, and it’s hard to spot :white\_check\_mark: Expected Behavior The documentation is clear and consistent. Copy…

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