# Bug Reports **URL:** https://community.perplexity.ai/c/bug-reports/10.md?page=2 [Latest](https://community.perplexity.ai/latest.md) · [Categories](https://community.perplexity.ai/categories.md) · [Tags](https://community.perplexity.ai/tags.md) **Page:** 3 --- ## [Can't get full response of advance-deep-research preset prompt](https://community.perplexity.ai/t/cant-get-full-response-of-advance-deep-research-preset-prompt/3957)
**Author:** [@FKey](https://community.perplexity.ai/u/FKey)\ **Replies:** 1\ **Last updated:** [February 26, 2026, 3:34pm UTC](https://community.perplexity.ai/t/cant-get-full-response-of-advance-deep-research-preset-prompt/3957 "2026-02-26T15:34:01Z")
:bug: Describe the Bug I am developing an app for automated research. I decided to use advanced-deep-research preset, but when I am sending request and proceed to receive Streamed output, I am receiving information that … --- ## [Typing Mind Connection Issue](https://community.perplexity.ai/t/typing-mind-connection-issue/3944)
**Author:** [@garethflynn](https://community.perplexity.ai/u/garethflynn)\ **Replies:** 0\ **Last updated:** [February 18, 2026, 7:02am UTC](https://community.perplexity.ai/t/typing-mind-connection-issue/3944 "2026-02-18T07:02:56Z")
:bug: Trying to set up my API Plugin to Typing Mind and keep getting this error message when trying to run a search with my agent. My Perplexity account has credit and a CR card, so no issues there. My API key starts wit… --- ## [Did Perplexity remove the \ tags from sonar-reasoning-pro API?](https://community.perplexity.ai/t/did-perplexity-remove-the-think-tags-from-sonar-reasoning-pro-api/3555)
**Author:** [@L\_L](https://community.perplexity.ai/u/L_L)\ **Replies:** 1\ **Last updated:** [February 10, 2026, 7:46am UTC](https://community.perplexity.ai/t/did-perplexity-remove-the-think-tags-from-sonar-reasoning-pro-api/3555 "2026-02-10T07:46:13Z")
Hi everyone, I’ve been using the sonar-reasoning-pro model via API recently, but I noticed that the \ blocks (the chain-of-thought/reasoning process) seem to have disappeared from the response content. Previously… --- ## [Sonar-deep-research taking longer than expected](https://community.perplexity.ai/t/sonar-deep-research-taking-longer-than-expected/3599)
**Author:** [@sselepahs](https://community.perplexity.ai/u/sselepahs)\ **Replies:** 6\ **Last updated:** [February 5, 2026, 7:36pm UTC](https://community.perplexity.ai/t/sonar-deep-research-taking-longer-than-expected/3599 "2026-02-05T19:36:01Z")
:bug: Describe the Bug When asking for a sonar-deep-research using the async API, I poll to check for the status of the deep research for about 30-40 minutes I get a status of IN\_PROGRESS. When it eventually completes th… --- ## [Async chat completion stuck in IN\_PROGRESS for hours while sync returns successfully](https://community.perplexity.ai/t/async-chat-completion-stuck-in-in-progress-for-hours-while-sync-returns-successfully/3661)
**Author:** [@Ashutosh\_Joshi](https://community.perplexity.ai/u/Ashutosh_Joshi)\ **Replies:** 2\ **Last updated:** [February 3, 2026, 6:13am UTC](https://community.perplexity.ai/t/async-chat-completion-stuck-in-in-progress-for-hours-while-sync-returns-successfully/3661 "2026-02-03T06:13:49Z")
We are observing inconsistent and unexpected behavior between sync and async chat completion modes for the same query and model. In sync mode, the request completes successfully and returns the expected response in ap… --- ## [401 Authorization Required Response in API](https://community.perplexity.ai/t/401-authorization-required-response-in-api/2591)
**Author:** [@AlecFurrier](https://community.perplexity.ai/u/AlecFurrier)\ **Replies:** 4\ **Last updated:** [February 2, 2026, 2:30pm UTC](https://community.perplexity.ai/t/401-authorization-required-response-in-api/2591 "2026-02-02T14:30:42Z")
My credits are burning but im getting 401s… why? Here’s a fresh, first-hand capture of what happens when this backend calls Perplexity right now: REQUEST: { "model": "sonar", "messages": \[ { "role": … --- ## [How to get UI like response(correct) from Perplexity API?](https://community.perplexity.ai/t/how-to-get-ui-like-response-correct-from-perplexity-api/1492)
**Author:** [@Yuvraj](https://community.perplexity.ai/u/Yuvraj)\ **Replies:** 1\ **Last updated:** [January 31, 2026, 8:28pm UTC](https://community.perplexity.ai/t/how-to-get-ui-like-response-correct-from-perplexity-api/1492 "2026-01-31T20:28:19Z")
I was comparing the responses for the same prompt given to perplexity API and UI. There is a difference between the responses. I tried using different models and changing the temperature, but the responses are not matchi… --- ## ['citations': \[\], 'search\_results': \[\] not working when using search\_domain\_filter](https://community.perplexity.ai/t/citations-search-results-not-working-when-using-search-domain-filter/3724)
**Author:** [@Ayman\_Az](https://community.perplexity.ai/u/Ayman_Az)\ **Replies:** 0\ **Last updated:** [January 28, 2026, 9:26am UTC](https://community.perplexity.ai/t/citations-search-results-not-working-when-using-search-domain-filter/3724 "2026-01-28T09:26:27Z")
:bug: Describe the Bug when using search\_domain\_filter with sonar-pro, citations and searhc results returning empty fields, example price of tesla action today, even if the response is good, there is no source returned. … --- ## [Async endpoints return different status for List vs Get on /completions endpoint](https://community.perplexity.ai/t/async-endpoints-return-different-status-for-list-vs-get-on-completions-endpoint/3681)
**Author:** [@cfdude](https://community.perplexity.ai/u/cfdude)\ **Replies:** 0\ **Last updated:** [January 26, 2026, 2:15am UTC](https://community.perplexity.ai/t/async-endpoints-return-different-status-for-list-vs-get-on-completions-endpoint/3681 "2026-01-26T02:15:59Z")
I need to report a bug I found in the API for Async calls, here is the details: I tested Perplexity’s API directly using curl: # Direct curl to Perplexity’s LIST endpoint curl “https://api.perplexity.ai/async/chat/comp… --- ## [The Perplexity sonar-deep-research model is repeatedly staying in IN\_PROGRESS and timing out](https://community.perplexity.ai/t/the-perplexity-sonar-deep-research-model-is-repeatedly-staying-in-in-progress-and-timing-out/3663)
**Author:** [@ashvini](https://community.perplexity.ai/u/ashvini)\ **Replies:** 0\ **Last updated:** [January 24, 2026, 2:58am UTC](https://community.perplexity.ai/t/the-perplexity-sonar-deep-research-model-is-repeatedly-staying-in-in-progress-and-timing-out/3663 "2026-01-24T02:58:02Z")
Hi everyone, I’m facing an issue with the sonar-deep-research model when using async chat completions. Whenever I submit a job, it stays in IN\_PROGRESS status across multiple polling attempts and eventually triggers a T… --- ## [URLs with reserved characters throws error in search\_domain\_filter](https://community.perplexity.ai/t/urls-with-reserved-characters-throws-error-in-search-domain-filter/3498)
**Author:** [@mulvad](https://community.perplexity.ai/u/mulvad)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 11:44pm UTC](https://community.perplexity.ai/t/urls-with-reserved-characters-throws-error-in-search-domain-filter/3498 "2026-01-22T23:44:08Z")
:bug: Describe the Bug If I pass this URL in search\_domain\_filter: https://seinfeld.fandom.com/wiki/The\_Seinfeld\_Chronicles the https://api.perplexity.ai/chat/completions works fine. If I instead use this URL: https://en… --- ## [’m running into a consistent issue with Perplexity where the API results are noticeably worse than the web UI even when I use the same query.](https://community.perplexity.ai/t/m-running-into-a-consistent-issue-with-perplexity-where-the-api-results-are-noticeably-worse-than-the-web-ui-even-when-i-use-the-same-query/3553)
**Author:** [@Raul\_Iglesias](https://community.perplexity.ai/u/Raul_Iglesias)\ **Replies:** 0\ **Last updated:** [January 17, 2026, 3:05am UTC](https://community.perplexity.ai/t/m-running-into-a-consistent-issue-with-perplexity-where-the-api-results-are-noticeably-worse-than-the-web-ui-even-when-i-use-the-same-query/3553 "2026-01-17T03:05:14Z")
Hey folks — I’m running into a consistent issue with Perplexity where the API results are noticeably worse than the web UI even when I use the same query. On the web I get deeper, better-structured research with stronge… --- ## [Index not assigned to multi search queries response](https://community.perplexity.ai/t/index-not-assigned-to-multi-search-queries-response/3495)
**Author:** [@William\_Morgenweck](https://community.perplexity.ai/u/William_Morgenweck)\ **Replies:** 0\ **Last updated:** [January 13, 2026, 2:41pm UTC](https://community.perplexity.ai/t/index-not-assigned-to-multi-search-queries-response/3495 "2026-01-13T14:41:54Z")
:bug: When using a multi query array for a api search the response correctly return separate information for the different arrays. The problem is that the index it assigns is constantly 0. It makes it a bit hard to gro… --- ## [UI Bug Report: Country Dropdown Display Issue in API Group Creation Form](https://community.perplexity.ai/t/ui-bug-report-country-dropdown-display-issue-in-api-group-creation-form/3467)
**Author:** [@Abhishek\_Maurya](https://community.perplexity.ai/u/Abhishek_Maurya)\ **Replies:** 0\ **Last updated:** [January 11, 2026, 5:10pm UTC](https://community.perplexity.ai/t/ui-bug-report-country-dropdown-display-issue-in-api-group-creation-form/3467 "2026-01-11T17:10:51Z")
:bug: Describe the Bug The country dropdown menu in the API Group creation form displays with a light/white background that clashes with the dark theme, causing poor text readability and contrast issues. … --- ## [Increased API latency since 12/25](https://community.perplexity.ai/t/increased-api-latency-since-12-25/3271)
**Author:** [@R6\_James](https://community.perplexity.ai/u/R6_James)\ **Replies:** 0\ **Last updated:** [December 28, 2025, 12:44am UTC](https://community.perplexity.ai/t/increased-api-latency-since-12-25/3271 "2025-12-28T00:44:12Z")
We have an API Service that is utilizing Perplexity’s chat completion via the official NodeJS SDK. We’re using the sonar-pro model with high reasoning effort. With no changes on our end, we’ve started noticing a huge inc… --- ## [Perplexity API: Purchased credits, balance still shows "$0"](https://community.perplexity.ai/t/perplexity-api-purchased-credits-balance-still-shows-0/3185)
**Author:** [@Neeraj\_M](https://community.perplexity.ai/u/Neeraj_M)\ **Replies:** 0\ **Last updated:** [December 20, 2025, 5:26pm UTC](https://community.perplexity.ai/t/perplexity-api-purchased-credits-balance-still-shows-0/3185 "2025-12-20T17:26:10Z")
:bug: Describe the Bug I purchased API credits twice, but my credit balance never updated and continues to show $0, making my account unusable. I initially purchased $26 in API credits. After waiting several minutes, my… --- ## [Chat Completion API missing usage cost detailed information (Since 2025-12-19)](https://community.perplexity.ai/t/chat-completion-api-missing-usage-cost-detailed-information-since-2025-12-19/3164)
**Author:** [@Rony\_Marjieh](https://community.perplexity.ai/u/Rony_Marjieh)\ **Replies:** 2\ **Last updated:** [December 19, 2025, 4:46pm UTC](https://community.perplexity.ai/t/chat-completion-api-missing-usage-cost-detailed-information-since-2025-12-19/3164 "2025-12-19T16:46:10Z")
:bug: Describe the Bug Since 2025-12-18, Perplexity Chat Completions responses no longer include usage cost–related fields (e.g., token counts and cost breakdown). This information previously appeared consistently in th… --- ## [Search\_domain\_filter still not working](https://community.perplexity.ai/t/search-domain-filter-still-not-working/3044)
**Author:** [@polarbear](https://community.perplexity.ai/u/polarbear)\ **Replies:** 1\ **Last updated:** [December 16, 2025, 11:26pm UTC](https://community.perplexity.ai/t/search-domain-filter-still-not-working/3044 "2025-12-16T23:26:29Z")
Hi all - there have been several bug reports about the search\_domain\_filter feature not working at all. I’ve tested and it’s still not working. --- ## [Search\_before\_date and Search\_after\_date filters not working](https://community.perplexity.ai/t/search-before-date-and-search-after-date-filters-not-working/3097)
**Author:** [@Paolo\_Ursino](https://community.perplexity.ai/u/Paolo_Ursino)\ **Replies:** 0\ **Last updated:** [December 15, 2025, 9:49am UTC](https://community.perplexity.ai/t/search-before-date-and-search-after-date-filters-not-working/3097 "2025-12-15T09:49:35Z")
:bug: Describe the Bug First: it is unclear if the date format should be ‘mm-dd-yyyy’, as described in the reference API, or ‘mm/dd/yyyy’. On one occasion, using ‘mm=dd-yyyy’ gave a format error only when I used one of t… --- ## [Images from sonar API suddenly random](https://community.perplexity.ai/t/images-from-sonar-api-suddenly-random/3047)
**Author:** [@hrm](https://community.perplexity.ai/u/hrm)\ **Replies:** 0\ **Last updated:** [December 11, 2025, 8:05pm UTC](https://community.perplexity.ai/t/images-from-sonar-api-suddenly-random/3047 "2025-12-11T20:05:53Z")
As of 30min ago, the images I am getting from most of my sonar api search results seem to be about Claude Code, no matter the query. The text and the citations look good, but the images are always from these sources: \[… --- ## [Significant Citation Discrepancy Between Perplexity Web UI and API](https://community.perplexity.ai/t/significant-citation-discrepancy-between-perplexity-web-ui-and-api/2980)
**Author:** [@mini](https://community.perplexity.ai/u/mini)\ **Replies:** 0\ **Last updated:** [December 8, 2025, 3:03am UTC](https://community.perplexity.ai/t/significant-citation-discrepancy-between-perplexity-web-ui-and-api/2980 "2025-12-08T03:03:31Z")
Hello, I would like to receive an official explanation regarding the citation quality differences between the Perplexity Web UI search and the Perplexity API responses. { "domains": \[ "ft.com", "wsj… --- ## [RLHF Training Artifacts: Systematic Confabulation and Coherency Degradation in Complex Multi-Step Reasoning Tasks](https://community.perplexity.ai/t/rlhf-training-artifacts-systematic-confabulation-and-coherency-degradation-in-complex-multi-step-reasoning-tasks/2918)
**Author:** [@Mohamad\_A](https://community.perplexity.ai/u/Mohamad_A)\ **Replies:** 0\ **Last updated:** [December 3, 2025, 7:15am UTC](https://community.perplexity.ai/t/rlhf-training-artifacts-systematic-confabulation-and-coherency-degradation-in-complex-multi-step-reasoning-tasks/2918 "2025-12-03T07:15:17Z")
:bug: Describe the Bug When using Perplexity API (specifically sonar-pro and chat-completions) for extended multi-step reasoning tasks involving cross-domain knowledge synthesis, the model exhibits systematic confabulati… --- ## [Search API results not matching Perplexity search results](https://community.perplexity.ai/t/search-api-results-not-matching-perplexity-search-results/2871)
**Author:** [@darmok](https://community.perplexity.ai/u/darmok)\ **Replies:** 0\ **Last updated:** [November 30, 2025, 1:08am UTC](https://community.perplexity.ai/t/search-api-results-not-matching-perplexity-search-results/2871 "2025-11-30T01:08:40Z")
:bug: Describe the Bug Results from the Search API do not match the results I see being returned for the same raw query when using the Perplexity API or app. To be clear, I’ll ask sonar or sonar to search for something, … --- ## [Repeated reasoning and literal token loops in sonar-reasoning / sonar-reasoning-pro leading to finish\_reason = length](https://community.perplexity.ai/t/repeated-reasoning-and-literal-token-loops-in-sonar-reasoning-sonar-reasoning-pro-leading-to-finish-reason-length/2660)
**Author:** [@kyesh](https://community.perplexity.ai/u/kyesh)\ **Replies:** 0\ **Last updated:** [November 17, 2025, 3:53am UTC](https://community.perplexity.ai/t/repeated-reasoning-and-literal-token-loops-in-sonar-reasoning-sonar-reasoning-pro-leading-to-finish-reason-length/2660 "2025-11-17T03:53:35Z")
:bug: Describe the Bug We are seeing a recurring failure mode with Perplexity’s reasoning models where the model gets stuck in a loop, repeating the same paragraphs or literal strings tens to hundreds (or thousands) of t… --- ## [Factual Incorrectness in the response - Sonar Pro API](https://community.perplexity.ai/t/factual-incorrectness-in-the-response-sonar-pro-api/2627)
**Author:** [@Harshavardhana\_Anant](https://community.perplexity.ai/u/Harshavardhana_Anant)\ **Replies:** 0\ **Last updated:** [November 14, 2025, 7:27pm UTC](https://community.perplexity.ai/t/factual-incorrectness-in-the-response-sonar-pro-api/2627 "2025-11-14T19:27:57Z")
:bug: Describe the Bug :bug: Describe the Bug When querying Perplexity about the most recent hailstorm near Krugerville, TX, the model returned a factually incorrect date (November 1) and also produced conflicting answe… --- ## [\[SOLVED\] Search API suddenly stops returning results when using search\_domain\_filter=\["sec.gov"\]](https://community.perplexity.ai/t/solved-search-api-suddenly-stops-returning-results-when-using-search-domain-filter-sec-gov/2511)
**Author:** [@Douglas\_Faisal](https://community.perplexity.ai/u/Douglas_Faisal)\ **Replies:** 1\ **Last updated:** [November 8, 2025, 2:21am UTC](https://community.perplexity.ai/t/solved-search-api-suddenly-stops-returning-results-when-using-search-domain-filter-sec-gov/2511 "2025-11-08T02:21:07Z")
:bug: Describe the Bug So around 6-8 hours ago I was still able to retrieve search results when using search\_domain\_filter=\[\`\`sec.gov\`\`\]. However, I recently tested out the API and found empty results. This has been goin… --- ## [Deep Research API - Inconsistent Output Formatting (50% Success Rate)](https://community.perplexity.ai/t/deep-research-api-inconsistent-output-formatting-50-success-rate/2469)
**Author:** [@Aman\_Singh](https://community.perplexity.ai/u/Aman_Singh)\ **Replies:** 1\ **Last updated:** [November 6, 2025, 4:49pm UTC](https://community.perplexity.ai/t/deep-research-api-inconsistent-output-formatting-50-success-rate/2469 "2025-11-06T16:49:18Z")
:bug: Describe the Bug Hi Perplexity team, We’re experiencing a critical issue with the Deep Research API that’s significantly impacting our business operations. Issue Description: We use the Deep Research API to rese… --- ## [API vs Web Quality Issues](https://community.perplexity.ai/t/api-vs-web-quality-issues/475)
**Author:** [@Dani\_Syed](https://community.perplexity.ai/u/Dani_Syed)\ **Replies:** 3\ **Last updated:** [November 5, 2025, 10:21am UTC](https://community.perplexity.ai/t/api-vs-web-quality-issues/475 "2025-11-05T10:21:06Z")
Dear Perplexity Support Team, I have tried reaching out by email and Discord, with unfofrtunately, no success. I’ve been testing the Sonar Pro API and related models (Reasoning Pro, for example) via OpenRouter.ai and \[… --- ## [Sonar LLM Does Not Answer When File Is Attached](https://community.perplexity.ai/t/sonar-llm-does-not-answer-when-file-is-attached/2462)
**Author:** [@Mahmut\_Kenanoglu](https://community.perplexity.ai/u/Mahmut_Kenanoglu)\ **Replies:** 0\ **Last updated:** [November 4, 2025, 4:17pm UTC](https://community.perplexity.ai/t/sonar-llm-does-not-answer-when-file-is-attached/2462 "2025-11-04T16:17:19Z")
:bug: Describe the Bug Sonar LLM fails to provide answers or process queries when a file (e.g., image or document) is attached to the question. For example, when I asked a question and attached a file, Sonar only respond… --- ## [Python API examples not correct](https://community.perplexity.ai/t/python-api-examples-not-correct/1613)
**Author:** [@Matt\_Calder](https://community.perplexity.ai/u/Matt_Calder)\ **Replies:** 3\ **Last updated:** [November 4, 2025, 4:17pm UTC](https://community.perplexity.ai/t/python-api-examples-not-correct/1613 "2025-11-04T16:17:06Z")
:bug: Python API search\_recency\_filter not supported The documentation shows a search\_recency\_filter arg in the Python API: # For general information and current events web\_search = client.search.create( query="late… [Previous page](https://community.perplexity.ai/c/bug-reports/10.md?page=1) [Next page](https://community.perplexity.ai/c/bug-reports/10.md?page=3)