# Bug Reports

**URL:** https://community.perplexity.ai/c/bug-reports/10.md?page=3

[Latest](https://community.perplexity.ai/latest.md) · [Categories](https://community.perplexity.ai/categories.md) · [Tags](https://community.perplexity.ai/tags.md)

**Page:** 4

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## [Mismatch search accuracy between App chat and API chat](https://community.perplexity.ai/t/mismatch-search-accuracy-between-app-chat-and-api-chat/2446)

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**Author:** [@Carlo\_Miras](https://community.perplexity.ai/u/Carlo_Miras)\
**Replies:** 0\
**Last updated:** [November 4, 2025, 2:43am UTC](https://community.perplexity.ai/t/mismatch-search-accuracy-between-app-chat-and-api-chat/2446 "2025-11-04T02:43:00Z")

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:bug: Describe the Bug The App chat interface is able to find the correct link but the Chat Completions and Search APIs are not able to. :white\_check\_mark: Expected Behavior We’re testing using the following prompt for …

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## [Python SDK - search API - country filter](https://community.perplexity.ai/t/python-sdk-search-api-country-filter/2391)

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**Author:** [@martin](https://community.perplexity.ai/u/martin)\
**Replies:** 0\
**Last updated:** [October 31, 2025, 6:44am UTC](https://community.perplexity.ai/t/python-sdk-search-api-country-filter/2391 "2025-10-31T06:44:38Z")

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:bug: Describe the Bug When attempting a regional search using the python SDK, a interpreter error is returned. :white\_check\_mark: Expected Behavior The search should go through :cross\_mark: Actual Behavior Python In…

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## [Deep Research API response content is cut off unexpectedly while having finish reason "stop"](https://community.perplexity.ai/t/deep-research-api-response-content-is-cut-off-unexpectedly-while-having-finish-reason-stop/468)

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**Author:** [@yigiterol](https://community.perplexity.ai/u/yigiterol)\
**Replies:** 13\
**Last updated:** [October 30, 2025, 4:15pm UTC](https://community.perplexity.ai/t/deep-research-api-response-content-is-cut-off-unexpectedly-while-having-finish-reason-stop/468 "2025-10-30T16:15:06Z")

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:bug: Describe the Bug I’m testing deep research model and realised the response content is cut off. Finish reason is “stop” and max\_tokens is set to 10000, in the response, total\_tokens is just 2230, yet the output text…

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## [Bug Report: Perplexity API Blocking Technical Code Analysis Prompts](https://community.perplexity.ai/t/bug-report-perplexity-api-blocking-technical-code-analysis-prompts/2285)

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**Author:** [@Vale](https://community.perplexity.ai/u/Vale)\
**Replies:** 1\
**Last updated:** [October 27, 2025, 3:29pm UTC](https://community.perplexity.ai/t/bug-report-perplexity-api-blocking-technical-code-analysis-prompts/2285 "2025-10-27T15:29:40Z")

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:bug: Describe the Bug When sending a complex prompt to the Perplexity API, the request is blocked or fails, even though it should be processed normally. The system doesn’t provide a clear error message and unexpectedly …

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## [\# Perplexity Sonar Deep Research Model Timeout Issue - Seeking Solution](https://community.perplexity.ai/t/perplexity-sonar-deep-research-model-timeout-issue-seeking-solution/2094)

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**Author:** [@yila](https://community.perplexity.ai/u/yila)\
**Replies:** 6\
**Last updated:** [October 25, 2025, 4:04am UTC](https://community.perplexity.ai/t/perplexity-sonar-deep-research-model-timeout-issue-seeking-solution/2094 "2025-10-25T04:04:49Z")

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:bug: Describe the Bug ## Problem Summary I’m experiencing consistent timeout issues with the \`sonar-deep-research\` model in my production application. The model works fine for simple requests but consistently times out…

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## [Multi-Query Mode in Perplexity Search API Not Working](https://community.perplexity.ai/t/multi-query-mode-in-perplexity-search-api-not-working/2061)

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**Author:** [@Brian\_Tam](https://community.perplexity.ai/u/Brian_Tam)\
**Replies:** 2\
**Last updated:** [October 23, 2025, 4:53pm UTC](https://community.perplexity.ai/t/multi-query-mode-in-perplexity-search-api-not-working/2061 "2025-10-23T16:53:11Z")

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:bug: Describe the Bug When using the Perplexity Search API in multi-query mode by passing a list of queries, only results for the first query are returned. Queries beyond the first one are seemingly ignored, despite the…

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## [Pereplexity Deep Research Report Cut-Off Midway](https://community.perplexity.ai/t/pereplexity-deep-research-report-cut-off-midway/2059)

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**Author:** [@SuitToSweats](https://community.perplexity.ai/u/SuitToSweats)\
**Replies:** 3\
**Last updated:** [October 22, 2025, 3:10am UTC](https://community.perplexity.ai/t/pereplexity-deep-research-report-cut-off-midway/2059 "2025-10-22T03:10:19Z")

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:bug: Describe the Bug Setting max\_tokens to 125,000 results in the response being cut off at ~11.7k tokens mid way through the report with the following final response from the API. The report is cut-off mid sentence (f…

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## [Rate Limits, 429 Errors, and Errors in Structured Outputs](https://community.perplexity.ai/t/rate-limits-429-errors-and-errors-in-structured-outputs/1990)

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**Author:** [@Romil\_Jain](https://community.perplexity.ai/u/Romil_Jain)\
**Replies:** 1\
**Last updated:** [October 22, 2025, 2:10am UTC](https://community.perplexity.ai/t/rate-limits-429-errors-and-errors-in-structured-outputs/1990 "2025-10-22T02:10:43Z")

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Hi Perplexity team, I had a few questions/issues: I received 5k API Credits as part of an accelerator, and I’m still in Tier 0. Daniel from the email startups@perplexity.ai told me it’s a mistake and I should have Tier…

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## [Request for Clarification and Activation of API Access (Invalid Model Error – AI Risk Analysis Project)](https://community.perplexity.ai/t/request-for-clarification-and-activation-of-api-access-invalid-model-error-ai-risk-analysis-project/2177)

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**Author:** [@Eesh\_Kerwin\_Gaur](https://community.perplexity.ai/u/Eesh_Kerwin_Gaur)\
**Replies:** 1\
**Last updated:** [October 22, 2025, 1:55am UTC](https://community.perplexity.ai/t/request-for-clarification-and-activation-of-api-access-invalid-model-error-ai-risk-analysis-project/2177 "2025-10-22T01:55:00Z")

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I am currently developing an AI-powered risk assessment and adverse media screening dashboard that integrates the Perplexity API to analyze financial crime-related news and entities. The project is designed to demonstrat…

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## [Thumbnail\_url in Video in search API](https://community.perplexity.ai/t/thumbnail-url-in-video-in-search-api/2096)

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**Author:** [@JerdO](https://community.perplexity.ai/u/JerdO)\
**Replies:** 0\
**Last updated:** [October 16, 2025, 10:29am UTC](https://community.perplexity.ai/t/thumbnail-url-in-video-in-search-api/2096 "2025-10-16T10:29:28Z")

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Here’s a clean, ready-to-send bug report in English using your details: :bug: Describe the Bug For video results, the thumbnail\_url field sometimes contains the video page URL (e.g., a YouTube watch URL) instead of a d…

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## [Search API implementation and SDKs do not match API docs and SDK docs](https://community.perplexity.ai/t/search-api-implementation-and-sdks-do-not-match-api-docs-and-sdk-docs/1616)

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**Author:** [@kremalicious](https://community.perplexity.ai/u/kremalicious)\
**Replies:** 4\
**Last updated:** [October 14, 2025, 10:14am UTC](https://community.perplexity.ai/t/search-api-implementation-and-sdks-do-not-match-api-docs-and-sdk-docs/1616 "2025-10-14T10:14:19Z")

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:bug: Describe the Bug There are significant differences between the Search API docs, the actual implementation shown in the Search API references and the SDKs and their docs: search\_recency\_filter does not exist as op…

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## [API Permission denied problem](https://community.perplexity.ai/t/api-permission-denied-problem/1973)

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**Author:** [@rohit\_bajaj](https://community.perplexity.ai/u/rohit_bajaj)\
**Replies:** 0\
**Last updated:** [October 10, 2025, 9:53pm UTC](https://community.perplexity.ai/t/api-permission-denied-problem/1973 "2025-10-10T21:53:39Z")

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:bug: Hi, has anyone faced this weird problem while using search API - Error - PermissionDeniedError(‘Just a moment…\<meta http-equiv=“Content-Type” …istory.replaceState(null, null, ogU);}}document.getElementsByTagName(‘h…

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## [No results being returned - 451](https://community.perplexity.ai/t/no-results-being-returned-451/1885)

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**Author:** [@FPOscar](https://community.perplexity.ai/u/FPOscar)\
**Replies:** 0\
**Last updated:** [October 8, 2025, 11:14am UTC](https://community.perplexity.ai/t/no-results-being-returned-451/1885 "2025-10-08T11:14:08Z")

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:bug: Describe the Bug https://api.perplexity.ai/search { http.fragment: , http.method: POST, http.query: , http.response.status\_code: 451, reason: Unavailable For Legal Reasons, thread.id: 138386899711680, threa…

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## [Country Codes Not Supported?](https://community.perplexity.ai/t/country-codes-not-supported/1690)

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**Author:** [@Aniceto\_Ramirez](https://community.perplexity.ai/u/Aniceto_Ramirez)\
**Replies:** 3\
**Last updated:** [September 30, 2025, 1:27pm UTC](https://community.perplexity.ai/t/country-codes-not-supported/1690 "2025-09-30T13:27:46Z")

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:bug: Describe the Bug perplexity.BadRequestError: Error code: 400 - {'error': {'message': 'Validation error: country must be provided as a valid 2-digit ISO country code, got MN', 'type': 'invalid\_country\_code', 'code':…

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## [I working on n8n , but perplexity node can't accept API, even I have correct API. somebody help me](https://community.perplexity.ai/t/i-working-on-n8n-but-perplexity-node-cant-accept-api-even-i-have-correct-api-somebody-help-me/1639)

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**Author:** [@2025\_Taichel](https://community.perplexity.ai/u/2025_Taichel)\
**Replies:** 0\
**Last updated:** [September 27, 2025, 5:24pm UTC](https://community.perplexity.ai/t/i-working-on-n8n-but-perplexity-node-cant-accept-api-even-i-have-correct-api-somebody-help-me/1639 "2025-09-27T17:24:23Z")

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I can’t not do a crudential API key on perplexity node. I working in n8n

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## [Python SDK streaming not working](https://community.perplexity.ai/t/python-sdk-streaming-not-working/1559)

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**Author:** [@Eshan\_Govil](https://community.perplexity.ai/u/Eshan_Govil)\
**Replies:** 0\
**Last updated:** [September 25, 2025, 12:04am UTC](https://community.perplexity.ai/t/python-sdk-streaming-not-working/1559 "2025-09-25T00:04:51Z")

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:bug: Describe the Bug When I following the quickstart guide example for doing a streaming response using the Python SDK, it does not work. The chat completion create is supposed to return a stream that we iterate throug…

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## [Regression: API no longer parses PDF URLs](https://community.perplexity.ai/t/regression-api-no-longer-parses-pdf-urls/1547)

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**Author:** [@Fanciful\_lemur](https://community.perplexity.ai/u/Fanciful_lemur)\
**Replies:** 0\
**Last updated:** [September 24, 2025, 2:57am UTC](https://community.perplexity.ai/t/regression-api-no-longer-parses-pdf-urls/1547 "2025-09-24T02:57:51Z")

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:bug: Describe the Bug I previously used the Perplexity API to build a script that parses multiple PDFs to extract specific information. When I first tested it in August, everything worked correctly and the API was able …

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## [Sonar AP returning empty results or malformated |](https://community.perplexity.ai/t/sonar-ap-returning-empty-results-or-malformated/1333)

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**Author:** [@Alexander](https://community.perplexity.ai/u/Alexander)\
**Replies:** 0\
**Last updated:** [September 5, 2025, 2:40pm UTC](https://community.perplexity.ai/t/sonar-ap-returning-empty-results-or-malformated/1333 "2025-09-05T14:40:25Z")

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:bug: Describe the Bug We request to deliver latest insights for specific persons online. and Randomly we get the below response. after triggering it multiple times it works but why after multiple times, and the costs re…

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## [500 error when creating a new API group](https://community.perplexity.ai/t/500-error-when-creating-a-new-api-group/442)

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**Author:** [@joshwayne](https://community.perplexity.ai/u/joshwayne)\
**Replies:** 3\
**Last updated:** [August 31, 2025, 8:37am UTC](https://community.perplexity.ai/t/500-error-when-creating-a-new-api-group/442 "2025-08-31T08:37:24Z")

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:bug: Describe the Bug I receive a 500 error when trying to submit the form to create a new API group. When I click submit, the form hangs and doesn’t proceed. :white\_check\_mark: Expected Behavior Form submits informati…

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## [Location filter now way too eager](https://community.perplexity.ai/t/location-filter-now-way-too-eager/1123)

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**Author:** [@FPOscar](https://community.perplexity.ai/u/FPOscar)\
**Replies:** 0\
**Last updated:** [August 20, 2025, 2:48pm UTC](https://community.perplexity.ai/t/location-filter-now-way-too-eager/1123 "2025-08-20T14:48:04Z")

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:bug: Describe the Bug The location filter is now way too overactive, previously it had a subtle effect on responses now it constrains responses that should use global data to only specific regional data. This is a new …

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## [Perplexity Sonar Pro API returning NSFW reddit URLs as sources, masked as legitimate looking reddit URLs](https://community.perplexity.ai/t/perplexity-sonar-pro-api-returning-nsfw-reddit-urls-as-sources-masked-as-legitimate-looking-reddit-urls/1054)

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**Author:** [@perplex](https://community.perplexity.ai/u/perplex)\
**Replies:** 1\
**Last updated:** [August 18, 2025, 4:58pm UTC](https://community.perplexity.ai/t/perplexity-sonar-pro-api-returning-nsfw-reddit-urls-as-sources-masked-as-legitimate-looking-reddit-urls/1054 "2025-08-18T16:58:57Z")

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:bug: Describe the Bug A clear and concise description of what the bug is. Perplexity Sonar Pro API returning NSFW reddit URLs as sources, masked as legitimate looking reddit URLs. Below are my API prompt and the retur…

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## [Duplicate UI and Non-Functional Voice Mode on Perplexity Pro Windows Home Screen](https://community.perplexity.ai/t/duplicate-ui-and-non-functional-voice-mode-on-perplexity-pro-windows-home-screen/1003)

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**Author:** [@Nishanth\_S](https://community.perplexity.ai/u/Nishanth_S)\
**Replies:** 1\
**Last updated:** [August 13, 2025, 5:15pm UTC](https://community.perplexity.ai/t/duplicate-ui-and-non-functional-voice-mode-on-perplexity-pro-windows-home-screen/1003 "2025-08-13T17:15:59Z")

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Bug Report: Perplexity Pro for Windows — Duplicate UI and Non-Functional Voice Mode on Home Screen Summary As seen in the provided screenshot, the Perplexity Pro application for Windows exhibits a critical bug on its hom…

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## [API query for news sites in domain filters return no data and no citations](https://community.perplexity.ai/t/api-query-for-news-sites-in-domain-filters-return-no-data-and-no-citations/587)

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**Author:** [@Raj\_Bakhru](https://community.perplexity.ai/u/Raj_Bakhru)\
**Replies:** 5\
**Last updated:** [August 12, 2025, 6:25pm UTC](https://community.perplexity.ai/t/api-query-for-news-sites-in-domain-filters-return-no-data-and-no-citations/587 "2025-08-12T18:25:59Z")

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Request for news articles off reuters does not return results: In \[62\]: payload = { …: “model”: “sonar-pro”, …: “messages”: \[ …: {“role”: “system”, “content”: “You are a helpful assistant.…

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## [API Returning empty search\_results object](https://community.perplexity.ai/t/api-returning-empty-search-results-object/861)

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**Author:** [@Mike](https://community.perplexity.ai/u/Mike)\
**Replies:** 9\
**Last updated:** [August 12, 2025, 12:25pm UTC](https://community.perplexity.ai/t/api-returning-empty-search-results-object/861 "2025-08-12T12:25:52Z")

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:bug: Describe the Bug For a particular domain the API has suddenly stopped returning a search\_results object – i.e. there are no citations returned. See: curl --request POST --url https://api.perplexity.ai/chat/comple…

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## [Structured output stopped working for sonar-reasoning-pro](https://community.perplexity.ai/t/structured-output-stopped-working-for-sonar-reasoning-pro/902)

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**Author:** [@eee](https://community.perplexity.ai/u/eee)\
**Replies:** 5\
**Last updated:** [August 7, 2025, 6:30pm UTC](https://community.perplexity.ai/t/structured-output-stopped-working-for-sonar-reasoning-pro/902 "2025-08-07T18:30:47Z")

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:bug: Describe the Bug Until yesterday, structured JSON output worked when using sonar-reasoning-pro. Here is a minimal query example: import json import requests import pydantic class MyBaseModel(pydantic.BaseModel…

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## [Error in the HTTP2 framing layer for sonar-deep-research](https://community.perplexity.ai/t/error-in-the-http2-framing-layer-for-sonar-deep-research/918)

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**Author:** [@lester](https://community.perplexity.ai/u/lester)\
**Replies:** 0\
**Last updated:** [August 7, 2025, 5:45am UTC](https://community.perplexity.ai/t/error-in-the-http2-framing-layer-for-sonar-deep-research/918 "2025-08-07T05:45:02Z")

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:bug: Describe the Bug Following the curl command in Sonar deep research - Perplexity , got this error curl: (16) Error in the HTTP2 framing layer. However, when I change model to sonar-pro, a valid response is returned. …

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## [Search\_domain\_filter unable to crawl sap.com or help.sap.com](https://community.perplexity.ai/t/search-domain-filter-unable-to-crawl-sap-com-or-help-sap-com/894)

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**Author:** [@Subhasis\_Chakraborty](https://community.perplexity.ai/u/Subhasis_Chakraborty)\
**Replies:** 3\
**Last updated:** [August 7, 2025, 12:27am UTC](https://community.perplexity.ai/t/search-domain-filter-unable-to-crawl-sap-com-or-help-sap-com/894 "2025-08-07T00:27:13Z")

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:bug: Describe the Bug The search\_domain\_filter in Perplexity API can’t crawl content from sap.com or help.sap.com. Nothing is shown under search\_results even with a simple query “What is SAP?” :white\_check\_mark: Expect…

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## [Search\_results showing duplicated sources in deep research](https://community.perplexity.ai/t/search-results-showing-duplicated-sources-in-deep-research/875)

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**Author:** [@muuvment](https://community.perplexity.ai/u/muuvment)\
**Replies:** 0\
**Last updated:** [August 5, 2025, 1:56pm UTC](https://community.perplexity.ai/t/search-results-showing-duplicated-sources-in-deep-research/875 "2025-08-05T13:56:18Z")

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:bug: Describe the Bug Sonar-Deep-Research shows the same source/url as if they were different sources in search\_results. :white\_check\_mark: Expected Behavior Each source should be unique and not appear duplicated. …

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## [Sonar-reasoning-pro returning 500 Internal server error in the beginning of this week](https://community.perplexity.ai/t/sonar-reasoning-pro-returning-500-internal-server-error-in-the-beginning-of-this-week/827)

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**Author:** [@Ayham](https://community.perplexity.ai/u/Ayham)\
**Replies:** 2\
**Last updated:** [August 1, 2025, 10:37pm UTC](https://community.perplexity.ai/t/sonar-reasoning-pro-returning-500-internal-server-error-in-the-beginning-of-this-week/827 "2025-08-01T22:37:40Z")

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:bug: Describe the Bug Model: Sonare-reasoning-pro endpoint : ‘https://api.perplexity.ai/chat/completions’ error : {“error”:{“message”:“An internal server error has occurred.”,“type”:“internal\_server\_error”,“code”:500}…

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## [Sonar-deep-research returns partially garbled output](https://community.perplexity.ai/t/sonar-deep-research-returns-partially-garbled-output/809)

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**Author:** [@mr\_robot](https://community.perplexity.ai/u/mr_robot)\
**Replies:** 1\
**Last updated:** [July 29, 2025, 8:15pm UTC](https://community.perplexity.ai/t/sonar-deep-research-returns-partially-garbled-output/809 "2025-07-29T20:15:30Z")

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:bug: Describe the Bug Some requests return garbled output since last Friday 25th of July. Before this date, we executed hundreds of similar requests but never had an issue. :white\_check\_mark: Expected Behavior Non-garb…

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