# Agent API using credit balance, which we never used

**URL:** <https://community.perplexity.ai/t/agent-api-using-credit-balance-which-we-never-used/6330>\
**Category:** Bug Reports\
**Tags:** agent-api, api\
**Created:** [October 11, 2026, 7:37pm UTC](https://community.perplexity.ai/t/agent-api-using-credit-balance-which-we-never-used/6330 "2026-10-11T19:37:40Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Hardik\_Joshi](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/hardik_joshi/32/3683_2.png) [@Hardik\_Joshi](https://community.perplexity.ai/u/Hardik_Joshi)\
**Post date:** [October 11, 2026, 7:37pm UTC](https://community.perplexity.ai/t/agent-api-using-credit-balance-which-we-never-used/6330/1 "2026-10-11T19:37:41Z")

</div>

I created new api key like 2 days back for testing decision api and it started using agent api and finished the credit in 1 day by using agent api. now there is no way to get refund or any cusotmer support who can investigate here.

 ![Screenshot 2026-10-11 121515](https://us1.discourse-cdn.com/flex001/uploads/sonar1/original/2X/3/328751aa0cc678973d4a96fbdeb3479391680c77.png)

## Pre-flight checklist

- This is about the Perplexity API, not the Perplexity app, Computer, Comet, or web UI.
- I have removed API keys, secrets, and private data.
- I have included enough information for someone else to reproduce the issue.

## Bug type

- Error response or failed request
- Incorrect or unexpected model output
- Missing, invalid, or stale citations/search results
- Streaming issue
- Structured output or JSON schema issue
- SDK issue
- Billing, credits, or rate limit issue
- Dashboard, API key, or auth issue
- Other API bug

## Affected API area

- Agent API
- Search API
- Sonar API
- Embeddings API
- SDKs
- Dashboard, API keys, or auth
- Billing or credits
- Not sure

## Summary

## Expected behavior

## Actual behavior

## Minimal reproduction

```bash

```

## Response or error

```json

```

## Request details

- Endpoint:
- Model or preset:
- SDK/language/version:
- Request ID:
- Approximate time and timezone:
- Consistent or intermittent:

## Additional context