# Billing auto recharge form errors

**URL:** <https://community.perplexity.ai/t/billing-auto-recharge-form-errors/4584>\
**Category:** Bug Reports\
**Created:** [April 3, 2026, 8:33pm UTC](https://community.perplexity.ai/t/billing-auto-recharge-form-errors/4584 "2026-04-03T20:33:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Matt\_McFedries](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/matt_mcfedries/32/736_2.png) [@Matt\_McFedries](https://community.perplexity.ai/u/Matt_McFedries)\
**Post date:** [April 3, 2026, 8:33pm UTC](https://community.perplexity.ai/t/billing-auto-recharge-form-errors/4584/1 "2026-04-03T20:33:04Z")

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## 🐛 Describe the Bug

When I update the auto recharge, it requires a minimum of $50 now. Used to accept $5.

Now when I switch auto to off, then click Save, it cannot save, always shows and error and the form setting is not updated.

[https://console.perplexity.ai/group/xxxxxxx/billing](https://console.perplexity.ai/group/xxxxxxx/billing)

Seems like three issues:

- Minimum recharge for me is now $50
- Cannot switch auto recharge off (error on save, settings not updated)
- Auto recharged another $50 when my balance dropped by a tiny amount ~S0.50

## ✅ Expected Behavior

- I can set minimum balance of $5 before recharge
- I can switch off auto recharge

## ❌ Actual Behavior

- Error on save when set auto recharge to off
- Error message when enter $2 or $5 as minimum recharge “ **Amount too low. Please enter an amount of at least $50.”**

## 🔄 Steps to Reproduce

1. Login to [https://console.perplexity.ai/](https://console.perplexity.ai/)
2. Click on Billing, then
3. Click “Change preferences”, then
4. Update preferences per above, then
5. Click Save,
6. Error message displayed top right of screen “Error. Please try again.”

## 📌 API Request & Response (if applicable)

## 🌍 Environment

- **API Version:** [e.g., sonar-3.1]
- **SDK (if applicable):** [e.g., Python SDK v0.5]
- **Operating System:** [e.g., MacOS, Linux, Windows]

## 📎 Logs or Screenshots (if applicable)

Add any logs or screenshots that can help debug the issue.

## 📝 Additional Context

Add any other context about the problem here.

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<div class="post-metadata">

**Author:** ![Kesku](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/kesku/32/898_2.png) [@Kesku](https://community.perplexity.ai/u/Kesku)\
**Post date:** [April 7, 2026, 2:40pm UTC](https://community.perplexity.ai/t/billing-auto-recharge-form-errors/4584/2 "2026-04-07T14:40:24Z")

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Hey @Matt_McFedries — the $50 minimum recharge amount is a recent change to the billing system, so that part is working as intended.

However, the issues with not being able to **disable** auto-recharge (save error) and the unexpected recharge trigger on a ~$0.50 balance drop are worth looking into. Please email **api@perplexity.ai** with your account details and reference this thread — the billing team can help sort out both of those issues directly.