# Google Drive Connector crashes and does not show Drive files **URL:** \ **Category:** Bug Reports\ **Created:** [June 18, 2026, 8:29pm UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403 "2026-06-18T20:29:26Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![szhiharev](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/szhiharev/32/3230_2.png) [@szhiharev](https://community.perplexity.ai/u/szhiharev)\ **Post date:** [June 18, 2026, 8:29pm UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403/1 "2026-06-18T20:29:26Z")
**Issue:** The Google Drive connector crashes immediately and does not display any Drive files. **Account:** [s.zhiharev@gmail.com](mailto:s.zhiharev@gmail.com) (Pro plan) **Steps to reproduce:** 1. Go to Settings → Connectors 2. Click on the Google Drive connector 3. Connector crashes / shows no files — the panel is empty or closes immediately **What I have verified:** - Google Drive connector shows as “connected” with a checkmark in Perplexity settings - OAuth permissions are correctly granted in Google Account — confirmed: “View, create, edit and delete all files on Google Drive” permission is visible under connected apps at [myaccount.google.com](http://myaccount.google.com) - Reconnected the connector multiple times with no result **Browsers tested:** Chrome and Safari — same result on both **Note:** There were 14 JavaScript errors visible in Chrome DevTools console on the Perplexity page. This appears to be a Perplexity-side rendering or API issue, not a Google permissions issue. ---
**Author:** ![Alex\_Romanov](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/alex_romanov/32/330_2.png) [@Alex\_Romanov](https://community.perplexity.ai/u/Alex_Romanov)\ **Post date:** [June 19, 2026, 2:44pm UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403/2 "2026-06-19T14:44:31Z")
Thanks for reporting, @szhiharev! Could you please share the device you are using. As for the connector crash moment, do you mean it doesn’t show the ‘connected’ status? ---
**Author:** ![szhiharev](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/szhiharev/32/3230_2.png) [@szhiharev](https://community.perplexity.ai/u/szhiharev)\ **Post date:** [June 20, 2026, 8:35am UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403/3 "2026-06-20T08:35:56Z")
Here are the details, thanks for looking into this: - Primary browser for using Perplexity: Comet. - I also tested the same issue in Safari (latest stable) and Chrome (latest stable). - Device: MacBook (Apple Silicon, macOS Sonoma 14.x). - Account type: personal Perplexity account with Google Drive connector enabled. What I mean by “connector crashes”: 1. I go to Connectors → Google Drive and start the connection flow. 2. Google OAuth completes successfully (I select the account and allow access). 3. After returning to Perplexity, the Drive connector briefly shows a loading state and then: - it does not keep a persistent “Connected” status, - and Google Drive files do not appear in the available file sources. Additional observations: - My primary browser for Perplexity is Comet, and that is where I first noticed the issue. - I then reproduced the same behavior in Safari and Chrome. - I tried disconnecting and reconnecting the Google Drive connector, including removing the app from Google Account connected apps/security settings and authorizing again — same result. - There is no clear UI error message; it just fails to stay connected after OAuth completes. - The Google account itself works normally with other apps that use Google Drive, so the Google side seems fine. If helpful, I can also provide: - a short screen recording, - exact timestamps with timezone, - browser console logs, - or any other diagnostics you need. ---
**Author:** ![zyberwoof](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/zyberwoof/32/3295_2.png) [@zyberwoof](https://community.perplexity.ai/u/zyberwoof)\ **Post date:** [July 4, 2026, 3:22pm UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403/4 "2026-07-04T15:22:37Z")
I believe I might be experiencing the same issue. I have successfully connected Perplexity to Google Drive. This has been confirmed by me adding the connection to a chat and then asking Perplexity to summarize a file by name. I noticed this issue when I am trying to add files to a Space. When I am in a space, I choose “Add files…”. From the Files pop-up window, I choose the plus button to add files, followed by selecting “Google Drive”. At this point, an entirely new browser window launches for a few seconds before it suddenly disappears. During it’s brief existence, I can see a Google logo within the pop-up window. I suspect that this new window is intended to allow me to select which files or folders I would like added to my space. Unfortunately, the window is gone before it reaches that point. I have tried this on 2 different Windows PCs. One each computer, I have tried using Chrome, Firefox, and Edge. And I have tried using an incogneto/private browsing sessions as well. I first tired this a few days ago. And this is my first experience using the Google Drive connector. So I am not completely sure what the expected behavior is. But the issue is potentially related to what @szhiharev reported. If it would help, I could provide details similar to @szhiharev, but from a Windows machine. ---
**Author:** ![Minh\_Le](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/minh_le/32/3338_2.png) [@Minh\_Le](https://community.perplexity.ai/u/Minh_Le)\ **Post date:** [July 15, 2026, 6:09pm UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403/5 "2026-07-15T18:09:30Z")
The same thing happened to me, couldn’t connect to the drive to get the Excel sheet at all. Whenever I clicked on “Add files from cloud”, a Google page just popped up for 2 seconds and disappeared