# Rate Limits, 429 Errors, and Errors in Structured Outputs **URL:** \ **Category:** Bug Reports\ **Created:** [October 11, 2025, 7:03pm UTC](https://community.perplexity.ai/t/rate-limits-429-errors-and-errors-in-structured-outputs/1990 "2025-10-11T19:03:24Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Romil\_Jain](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/romil_jain/32/1362_2.png) [@Romil\_Jain](https://community.perplexity.ai/u/Romil_Jain)\ **Post date:** [October 11, 2025, 7:03pm UTC](https://community.perplexity.ai/t/rate-limits-429-errors-and-errors-in-structured-outputs/1990/1 "2025-10-11T19:03:24Z")
Hi Perplexity team, I had a few questions/issues: 1. I received 5k API Credits as part of an accelerator, and I’m still in Tier 0. Daniel from the email startups@perplexity.ai told me it’s a mistake and I should have Tier 5 but I’m struggling with Tier 0 rate limits. 2. I keep running into 429 errors even though I’ve batched requested to 50/min. And I think I’m also being charged for the errored requests. 3. I’m running structured outputs and the same query sometimes works, sometimes doesn’t. I have a lot of credits on these structured output errors too. Is it possible for me to get support for these issues? ---
**Author:** ![Kesku](https://sea1.discourse-cdn.com/flex001/user_avatar/community.perplexity.ai/kesku/32/898_2.png) [@Kesku](https://community.perplexity.ai/u/Kesku)\ **Post date:** [October 22, 2025, 2:10am UTC](https://community.perplexity.ai/t/rate-limits-429-errors-and-errors-in-structured-outputs/1990/2 "2025-10-22T02:10:43Z")
Hi @Romil_Jain! Please reach out directly to **[api@perplexity.ai](mailto:api@perplexity.ai)** for help with **rate limits, tier adjustments, and billing-related issues**. The team there can review your account details and ensure your API tier and credits are set up correctly!