Production Blocked: Tier 5 Hard Cap Limit Increase Reqeust ($5K to $10K)

Hey team — looking for an assist to keep a production weekend build alive. I hit the $5,000 monthly hard cap on my Tier 5 developer profile and just submitted an official limit increase request to api@perplexity.ai to raise it to $10,000. I’m scaling a platform involving voice and AWS pipelines. Is there an on-call engineer who can manually approve the override so I don’t face a full work stoppage this weekend? Appreciate any eyes on this!

@Doug_Hay did you try filling up the Request a Rate Limit Increase form (link copied from the API docs page)?

Hi Doug,

This sounds like a Computer credits limit rather than an API limit, as we currently don’t have any caps on spend for the API.

You can email support@perplexity.ai for Computer-related matters, they’ll be able to assist you!